Terms and Conditions - Voyager

Terms and Conditions

Welcome to Voyager Engineering. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any business engagements with us.

June 18, 2020

1. Company Overview

Voyager Engineering is your strategic manufacturing partner, specializing in precision tooling, part production, machining, turning, and industrial automation. We are committed to delivering exceptional quality and precision through continuous investment in our people, processes, and technology.

2. Services

Our services include, but are not limited to:

icon

Precision tooling and part production.

icon

CNC machining and turning.

icon

Industrial automation solutions.

icon

Custom manufacturing and engineering support.

All services are provided according to the specifications mutually agreed upon in formal quotes or contracts.

3. Client Responsibilities

Clients are responsible for:

icon

Providing accurate and complete project specifications.

icon

Approving designs and drawings as required.

icon

Ensuring timely payments as per the invoicing terms.

icon

Promptly communicating any changes or concerns.

4. Quotes and Orders

All price quotations are valid for 30 days unless otherwise stated. Orders must be confirmed in writing. Changes to an order after confirmation may affect the cost and delivery timeline and must be approved in writing by both parties.

5. Lead Times and Delivery

Lead times are estimated based on current capacity and material availability. While we strive to meet all deadlines, Voyager Engineering is not liable for delays caused by unforeseen circumstances, including but not limited to supply chain disruptions or acts of nature.

6. Quality Assurance

We maintain strict quality control standards to ensure every part meets customer requirements and industry specifications. Any concerns regarding delivered parts must be reported within [10] business days of receipt for resolution.

7. Intellectual Property

Any intellectual property (IP) provided by the client remains their property. All proprietary processes, tooling designs, and custom software developed by Voyager Engineering remain the property of Voyager Engineering unless otherwise agreed in writing.

8. Confidentiality

Voyager Engineering agrees to treat all client information and project details as confidential. Similarly, clients agree not to disclose any proprietary methods or trade secrets of Voyager Engineering without prior written consent.

9. Limitation of Liability

Voyager Engineering will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Liability for defective products is limited to repair, replacement, or refund, at our discretion.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws. Any disputes arising out of these Terms shall be resolved in the courts.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the modified Terms.

Contact Us

For questions regarding these Terms, please contact:

Email

info@voyagereng.com

Call Us

+1 253 245 7864

Address

Voyager Engineering LLC 1001 4th Ave, 3202 Seattle, Washington 98154